Solutions or actions should be carried out in accordance with our regulatory guidelines, processes & procedures. These can be coordinated, scheduled and with prepared action plans from the customer care center. ▪ Executing technical service to the requests, problems, or planned service activities. Technical capabilities range from product malfunctions, proactive, predictive, upgrades, and installations, and can be provided at customer location or remotely or via accessing Philips Remote Service channels. In this role, you have the opportunity to īe trained in a 24 months program where you will be equipped with the necessary skills to support the technical needs of Philips customers, providing maintenance and installation to Health Tech products & services, maximizing customer satisfaction by seeking opportunities to support our customers further and deliver value.
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June 2023
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